SuSheff ("we", "our", or "us") respects your privacy. This policy explains what information we collect when you use the SuSheff app and website, how we use it, and the choices you have.
Where EU/UK data protection law applies, we process personal data on the bases below. This mapping is provisional and under legal review.
SuSheff does not use advertising cookies, marketing pixels, or cross-site tracking analytics. We use browser or device storage that is needed for sign-in, security, session continuity, and requested app functionality.
Browser error diagnostics and persistent unfinished chat drafts are enabled by default for registered users. You can turn either feature off at any time in Profile → Account Settings. When Remember Drafts is off, unfinished chats remain session-only. SuSheff does not treat acceptance of the Terms or Privacy Policy as a substitute for any separate consent that applicable law may require for non-exempt device storage or access; the final EU/UK ePrivacy treatment remains under legal review before broad launch.
SuSheff uses the following service providers (subprocessors) to operate the app. Each processes data only as needed to provide its service to SuSheff:
These providers may process submitted recipe content, source links, images, chat prompts, and related context only as needed to operate SuSheff. This list may change as our service evolves and is under ongoing review.
We do not sell your personal data. We share data only with service providers strictly necessary to operate the app, improve reliability, provide AI-assisted features, process support requests, or comply with law.
SuSheff is operated by Bamanio LLC in the United States. Your data is processed and stored in the United States, and the service providers listed above also operate in the United States. If you access SuSheff from the European Economic Area, the United Kingdom, or Switzerland, your personal data is transferred to the United States.
International transfer safeguards are under legal review. Where required, SuSheff will rely on applicable transfer safeguards such as adequacy decisions, standard contractual clauses, Data Privacy Framework participation where available, or other lawful transfer mechanisms.
Photos, recipe images, screenshots, generated images, and bug-report attachments may be stored when needed to provide the app, show recipes, troubleshoot problems, or preserve review/audit history. Some temporary processing artifacts may be deleted or retained for a limited time depending on operational needs.
You can request deletion of your SuSheff account at any time. Two ways:
When you request deletion, your account is deactivated and removed from user-facing views where available. We are updating our deletion systems to support a grace-period hard purge; until that work is complete, deletion requests may be processed through account deactivation, removal from user-facing views where available, and manual or staged follow-up. Some records may be retained after deletion only as needed for legal compliance, fraud prevention, security, dispute resolution, audit history, backups, or service reliability. This process is under legal review.
Exact retention periods are under legal review. In general:
Where signup referral is enabled, a code is associated with a new account only after you explicitly choose to use it. It records your signup choice, not an installation or proof that a campaign caused your signup. The temporary signup context and the resulting receipt have limited retention and scheduled expiry cleanup. You can contact us to access this information, withdraw your choice, or request restriction or erasure. Withdrawing a referral choice does not delete your account.
We keep only a minimal account identifier where needed to prevent a later login or profile repair from being incorrectly recorded as a first signup. This marker has no referral code or other identity details and lasts only while the account exists. Hard account deletion removes the referral receipt, marker and temporary context. Historical backups follow the retention and restore safeguards described above.
Depending on your jurisdiction, including under privacy laws such as GDPR or CCPA/CPRA, you may have the right to access, correct, export, delete, or limit certain uses of your personal data. You may also have the right to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact info@susheff.com.
If you are in the European Economic Area, the United Kingdom, or Switzerland, you also have the right to lodge a complaint with your local data protection supervisory authority.
SuSheff is not directed to children under 13, or under 16 where applicable. We do not knowingly collect personal information from children.
We use reasonable technical and organizational measures to protect data, including encrypted transport where applicable. No system is perfectly secure, and you should avoid submitting highly sensitive personal information in recipes, notes, chats, or bug reports.
We may update this policy from time to time. The current version is always available at susheff.com/privacy.html.
SuSheff is operated by Bamanio LLC, 3727 W Magnolia Blvd, Burbank, CA, United States, a limited liability company organized under the laws of California, United States.
Questions or concerns? Email info@susheff.com or call +1 818-822-9638.